Gutter-Go – Privacy Policy

Last Updated: January 2026

Gutter-Go (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request a quote, or purchase services.

By using our website or submitting information, you agree to the practices outlined below.

1. Information We Collect

A. Information You Provide Directly

We may collect the following information when you:

Request a quote

Complete a survey or form

Place an order

Contact our team

Subscribe to updates or promotions

This may include:

Name

Email address

Phone number

Home address

Property details (roof type, home size, gutter type)

Notes or messages submitted by you

B. Automatic Information

When you access our website, we may automatically collect:

IP address

Browser type

Device type

Pages visited

Time spent on site

Cookies or similar tracking data

This helps us improve user experience and site performance.

2. How We Use Your Information

We use customer information to:

Provide instant estimates

Verify gutter measurements

Schedule services

Communicate updates and confirmations

Process payments and deposits

Improve website functionality

Deliver customer support

Send important service notifications

We may also use your data to send occasional promotions or service updates, which you may opt out of at any time.

3. Sharing of Information

We do not sell customer information to any third party.

We may share limited information with:

Service Providers / Installers performing work on your home

Payment processors for secure deposit and final payment collection

Technology partners who support website hosting, measurement ordering, or customer communication

All partners are required to maintain confidentiality and use your information solely for the purposes of service delivery.

4. Digital Measurement Services

In order to verify gutter measurements after a deposit is placed, Gutter-Go provides your address and property details to a trusted third-party measurement service.
This information is used exclusively for generating accurate digital measurements.

5. Cookies & Tracking

We use cookies and similar tools to:

Improve website performance

Track user behavior for analytics

Personalize the quoting experience

You may disable cookies in your browser, but this may impact website functionality.

6. Data Security

We implement reasonable safeguards to protect your information from unauthorized access, disclosure, alteration, or misuse.
These include:

Encrypted website connections

Secure payment processing

Restricted access to customer databases

However, no system is 100% secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain customer records as long as necessary to:

Deliver services

Meet legal and tax requirements

Maintain warranty information

Improve our service offerings

You may request deletion of your information unless retention is legally required.

8. Your Rights

You may request at any time:

Access to your information

Correction of inaccurate information

Deletion of your information (where legally permissible)

Opt-out of marketing messages

Requests can be submitted to [email protected].

9. Children’s Privacy

Our services are intended for adult homeowners.
We do not knowingly collect information from children under 13.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the content or privacy practices of these external sites.

11. Changes to This Policy

We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Information

For privacy-related questions, requests, or concerns, you may contact:

Gutter-Go Privacy Office
Email: [email protected]
Phone: 717-537-9149
Website: www.gutter-go.com